We will gladly accept the return of non-hygienic products that are defective due to manufacturing and/or workmanship defects for 30 days from the date of purchase. Fulfillment mistakes (human error) resulting in the shipment of an incorrect product will be accepted for return within 30 days from purchase. In the unlikely event you receive an incorrect item, contact our customer service department to obtain a return merchandise authorization.
Hygienic Item Returns Essential oil & aromatherapy related products are hygienic items. We are not able to accept return of opened hygienic items. Return of unopened products incur 25% restocking fee. We do not accept returns of Hydrosols. Products considered hygienic include:
Essential Oil Blends
Massage Oil Blends
To speak with a customer service representative and obtain a return authorization for non-hygienic or unopened hygienic products please have your order number handy and call 207-685-0167 during our regular business hours.
Lotus Garden Botanicals™ Disclaimer: Information provided on this website is for educational purposes only and has not been evaluated by the FDA (Food & Drug Administration, USA). Our products are not intended to prescribe, treat, cure, prevent, or diagnose any disease or condition, is not a substitute for an in-person consultation with a health care provider, and should not be construed as individual medical advice. Refer to our Safety Page for additional information.
Reference Sources: Essential Oil Safety: A Guide for Health Care Professionals Authors: Robert B. Tisserand and Rodney Young; Publisher: Churchill Livingstone; 2nd Edition, Nov 2013; Copyright: 2013; ISBN-10: 0443062412; ISBN-13: 978-0443062414 The Illustrated Encyclopedia of Essential Oils: The Complete Guide to the Use of Oils in Aromatherapy & Herbalism Author: Julia Lawless Publisher: Element Books; Copyright: 1995; ISBN-10: 1-85-230-721-8; ISBN-13: 978-1852307219 Hydrosols: The Next Aromatherapy, Suzanne Catty, Author; Publisher: Healing Arts Press; Original ed. edition (March 15, 2001); ISBN-10: 0892819464; ISBN-13: 978-0892819461